返金ポリシー

G'day!

We’re here to look after you and your order, and we strive to ensure all of our customers have styled their game to perfection. In the unlikely event you’re not stoked with your style, we’re happy to offer a refund, exchange, or credit note provided the following conditions are met:

    • Online items are to be returned within 30 days of the original purchase
    • Items are in original condition i.e. no indication of use, and in original packaging
    • Items are packaged in such a way they will not be damaged upon transit - including the box

If you need to return your order, you can do so by clicking the link here. 

Alternatively, returns can be sent to the following address:

RIPIT Grips Returns
23 Christine Avenue
Miami QLD 4220
Australia 

Upon arrival at RIPIT HQ, your items will be examined by our quality control team to ensure they meet our return standards. If any items are not in original condition, show signs of use, or have been squashed or damaged during transit, we are unfortunately unable to accept them for return.

Once your return passes our quality control process, we will automatically issue you with a credit note in the form of a gift card sent to the email address used for your original purchase. Alternatively, if you have requested a refund or exchange, we will process this accordingly.

    Whether you're thinking about buying, or have already made your purchase, thanks for entrusting us to style your game and for supporting RIPIT. We're looking forward to getting you looking crispier than a freshly cut fairway.

    What is “Free Returns + Package Protection” Coverage?

    When you opt-in for coverage at checkout, your return shipping label is included, allowing you to return eligible item(s) in your order for a refund or exchange free of charge. If your item is lost or damaged in transit, your order is also protected.

    Please note: “Free Returns + Package Protection” is currently only available for customers located in Australia and the United States. If you are located outside of these countries, you may still use the returns portal; however, you will be responsible for purchasing your own return shipping label.

    If you decide not to purchase return coverage, you can still return your items, but you will be responsible for the cost of the return shipping label.

    For information on our shipping policy, please click here.